Can I run several clients without their content bleeding together?
Yes. Each client gets its own workspace. The calendar, drafts, connected accounts, labels, and analytics all live inside that one workspace, and you switch between them from the sidebar on a single login. Click into the wrong client by accident and the calendar is empty, which is the point.
Do clients need accounts or paid seats to approve content?
No. You send a batch of drafts as one shareable link. The client opens it on their phone, scrolls through the posts the way they will appear once published, and approves, requests changes, leaves a comment, or reacts. They never see a login screen, and neither does their team.
Can my team review before the client sees it?
Yes. Set the post to internal-then-client. Your team approves first, then the same draft moves into the client review batch. The client never sees the typo your account manager would have caught.
How do I connect a new client's social accounts without their password?
You generate a connection link inside their workspace and send it over. They tap through the platform login screens on their phone for whichever accounts they want you to manage, and the connection lands in your sidebar ready to publish against. No password ever changes hands.
Can a team member be an editor on one client and view-only on another?
Yes. Roles are set per workspace. The same person can be a manager on one client, an editor on the next, and a viewer on a third. The roles are manager, editor, creator, and viewer.
Do labels and content pillars carry across clients?
No, and that is deliberate. Each workspace has its own labels, pillars, formats, and hashtag groups. Rename one client's launch label and the others keep theirs. Add a pillar for one client and the rest do not see it.
Do I get a PDF report I can send to clients?
Yes. Per-platform PDF export with a title page, audience demographics, engagement, reach, impressions, follower growth, and top-performing posts on every platform that returns analytics. You can also total across multiple accounts of the same platform.
Which platforms can I schedule to?
Eight: Instagram, Facebook, LinkedIn, TikTok, YouTube, X, Pinterest, and Threads, with carousels, Reels, Stories, video Pins, Shorts, and threads where the platform supports them.
Can I point an AI agent at one specific client?
Yes. The MCP server scopes the connection to a single workspace, so an agent connected to one client's workspace cannot see another's. Read-only actions are open by default, and the ones that would change something publicly need an explicit confirmation step before they fire.
What happens when a post fails to publish on a client account?
It shows up in the failed posts queue, flagged in the sidebar the moment it happens. You see what went wrong, edit the post if you need to, pick a new time, and put it back in the queue. No support ticket, no missed window.
How big does the agency need to be to use this?
A solo freelancer with a couple of clients can run on the Creator plan, the agency-shaped features sit on the Agency plan, and Scale removes the workspace and connection caps when you outgrow that. See the pricing page for the current numbers.
Does the inbox cover the same platforms as scheduling?
Six of the eight today. Comments and DMs from Instagram, Facebook, LinkedIn, TikTok, Threads, and Google Business land in one queue with the post they are reacting to beside the conversation. X, YouTube, and Pinterest still publish; their inbox surfaces are wired up as the platforms open them.